Terms of Service

Welcome to Yhub (“Yhub”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of the Yhub platform, website, mobile application, APIs, and related services (collectively, the “Services”).

By accessing or using Yhub, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

1. Eligibility

You must be at least 18 years old to use Yhub.

By using the Services, you represent and warrant that:

You are legally permitted to enter into binding agreements.
You have the authority to connect and manage any third-party accounts used with the Services.
Your use of the Services complies with applicable laws and platform policies.

2. Description of Services

Yhub provides AI-powered marketing, analytics, content generation, automation, and social media management tools.

Features may change, evolve, be modified, or be discontinued at any time without prior notice.

Some features may depend on third-party APIs, services, and platform availability.

3. User Responsibilities

Users are solely responsible for:

All activity performed through their accounts
Reviewing AI-generated outputs before publishing or relying on them
Ensuring compliance with applicable laws and third-party platform policies
Maintaining the confidentiality of login credentials

Users may not:

Use the Services for unlawful, deceptive, abusive, or harmful purposes
Attempt unauthorized access to systems or accounts
Interfere with platform operation or security
Use the Services to distribute spam, malware, or malicious content
Violate intellectual property or privacy rights
Circumvent usage limits, subscription entitlements, or billing controls
Abuse credits, plans, or platform features in bad faith

4. AI-Generated Content

Yhub may generate content, recommendations, analytics, or automated outputs using artificial intelligence systems.

This includes, without limitation, text suggestions, captions, carousel plans, and AI-generated images.

Users acknowledge and agree that:

AI-generated outputs may contain inaccuracies, omissions, or unintended results.
Human review is required before relying on or publishing generated content.
Yhub does not guarantee the accuracy, legality, originality, performance, or suitability of AI-generated outputs.

Users remain solely responsible for all content published, distributed, or relied upon through the Services.

5. Carousel Generation and Publishing

Yhub may offer carousel features that plan multi-slide content, generate slide text and images, and prepare content for publishing to connected social platforms.

Users acknowledge and agree that:

Carousel outputs are AI-generated and subject to the same limitations described in Section 4.
Users must review all carousel slides before publishing.
Publishing carousels depends on third-party platform APIs, permissions, and policies.
Yhub may temporarily store generated or staging media as necessary to complete generation, delivery, or publishing workflows.
Yhub is not responsible for rejections, delays, or removals by third-party platforms.

6. Subscriptions, Plans, and Billing

Yhub offers free and paid subscription plans. Plan features, limits, and pricing are described in the Services and may change from time to time.

Plans may include different levels of access, such as:

Monthly AI credits
Monthly publish limits
Access to certain features (including carousel generation)
Support levels (see Section 7)

Usage limits reset according to each user’s applicable billing period. Unless otherwise stated, unused credits or allowances do not roll over to the next period.

Paid subscriptions are processed through the Apple App Store or Google Play via our subscription management provider (RevenueCat). Yhub does not collect or store your full payment card details.

By purchasing a paid plan, you also agree to the applicable app store’s terms and payment policies.

Paid subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period.

Your app store account will be charged for renewal within 24 hours prior to the end of the current period, unless auto-renewal is turned off in your store account settings.

You may cancel a subscription at any time through your Apple or Google account subscription settings. Cancellation stops future renewals; access to paid features generally continues until the end of the current billing period, unless otherwise required by applicable law or store policy.

Refunds for in-app purchases and subscriptions are handled by Apple or Google under their respective policies. Yhub does not generally provide direct refunds for store-processed purchases.

We may change subscription pricing or plan features. Where required by law or app store policy, we will provide notice before changes take effect. Continued use or renewal after the effective date may constitute acceptance of updated pricing or plan terms.

If a paid subscription expires or is canceled, your account may revert to the Free plan and Free plan limits will apply. Yhub is not responsible for loss of access to paid features after a subscription ends.

7. Support Levels

All users may contact us at support@yhub.me for account, billing, and technical assistance.

Free plan — Standard Support: We aim to provide an initial response within seven (7) days. Requests are handled in standard order.

Pro plan — Priority Support: We aim to provide an initial response within forty-eight (48) hours. Pro subscribers’ requests receive priority over Free plan requests submitted at or around the same time.

Support response times are targets, not guarantees. Support does not include guaranteed resolution times, phone support, live chat (unless explicitly offered), dedicated account management, or custom development unless separately agreed in writing.

We may update support channels, levels, or response targets from time to time. Material reductions to Pro plan support benefits will be communicated in advance where required by applicable law or app store policies.

8. Push Notifications

Push notifications are optional and require your device permission.

Yhub may send service-related notifications about events such as content generation, carousel progress, and publishing status. You can disable notifications through your device settings and/or by unregistering your device in the app.

Yhub is not liable for missed, delayed, or undelivered notifications.

9. Third-Party Platforms and APIs

Yhub integrates with third-party platforms including Meta/Facebook, Instagram, TikTok, Google, and others.

Yhub is not affiliated with, endorsed by, or controlled by those platforms unless explicitly stated.

Availability of certain features depends on third-party APIs, permissions, policies, and operational status.

Yhub is not responsible for:

Third-party platform outages or restrictions
API changes or revoked permissions
Account suspensions by third-party providers
Third-party data handling practices

10. Intellectual Property

All rights, title, and interest in the Services, including software, branding, interfaces, and platform content, remain the exclusive property of Yhub and its licensors.

Users retain ownership of content they upload or submit to the Services.

By using the Services, users grant Yhub a limited license to process, host, display, and analyze uploaded content solely for the purpose of operating and improving the Services.

11. Suspension and Termination

Yhub may suspend, restrict, or terminate access to the Services at any time, with or without notice, including where:

Users violate these Terms
Security risks are identified
Third-party platform restrictions require enforcement
Operational or legal considerations require suspension
Subscription abuse or entitlement fraud is detected

Users may stop using the Services and delete their account at any time.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YHUB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.

Yhub does not guarantee uninterrupted operation, error-free functionality, specific business outcomes, audience growth, platform availability, or financial results, support response times, or subscription availability.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YHUB SHALL NOT BE LIABLE FOR:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, REVENUE, BUSINESS, DATA, REPUTATION, OR GOODWILL
CONTENT GENERATED BY AI SYSTEMS
ACTIONS OF THIRD-PARTY PLATFORMS OR USERS
MISSED OR DELAYED PUSH NOTIFICATIONS

IN NO EVENT SHALL YHUB’S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY THE USER TO YHUB DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Israel.

Exclusive jurisdiction for disputes arising from these Terms or the Services shall lie with the competent courts in Tel Aviv, Israel.

15. Changes to the Terms

We may update these Terms from time to time.

Updated versions will be published on this page with a revised “Last updated” date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

16. Contact

For legal or service-related inquiries:

📧 support@yhub.me